New White Paper From The Daniel Group
Submitted by: Lynn Daniel on Apr 17, 2009 at 8:05 am
Tagged with: business-to-business, Customer Retention, Customer Satisfaction
Source: The Daniel Group
The Daniel Group has just published a new white paper, "Lessons from the Frontline," It provides insights into ways to improve customer service. The lessons are based on over 70,000 interviews with construction equipment customers in the US and Canada. Contact lynndaniel@thedanielgroup.com for a free copy.
| Organizations | The Daniel Group |
|---|---|
| Source | The Daniel Group |
| Submitter | Lynn Daniel |
| Tags | business-to-business, Customer Retention, Customer Satisfaction |