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Business Vitals Announces Expansion of Secure Operations Center and 24x7x365 Help Desk

Submitted by: James Blake on Sep 22, 2009 at 7:21 pm Tagged with: Help Desk Support, IT Security, Risk Mangement, Secure Operations Center Source: Business Vitals LLC

COLUMBIA, S.C., September 15, 2009 – Business Vitals, a leading provider of IT security and professional services, has announced enhancements to its Secure Operations Center (SOC) and Help Desk Support. With the Secure Operations Center, staffed by full-time, in-house technology consultants, Business Vitals now offers 24-hour, 365-days per year Help Desk support services to its clients.

Business Vitals provides IT security and disaster recovery services to customers throughout the country and internationally. The Business Vitals bilingual Help Desk is the first line of support, responsible for monitoring and ensuring the integrity of these services.

“Our IT security services are critical to our clients so we need to be available to them whenever they need us – whether that’s on a holiday or in the middle of the night,” said Jeff Brewer, President and Founder of Business Vitals. “When you call the Business Vitals Help Desk, you’ll have access to a technology consultant physically located in our SOC, who knows our clients and how to provide the solutions that have driven Business Vitals’ success.”

“Business Vitals understands that our continued success is a direct result of our clients’ satisfaction with the services we provide,” Brewer stated. The move to a 24x7x365 Help Desk is one of many recent developments added by the company in order to meet customer demand and expand its services.

About Business Vitals
Founded in 2001, Business Vitals provides a suite of IT security and professional services that enable clients to focus on core business issues, reduce risk, and reduce costs by outsourcing the management of selected infrastructure and systems. Through its fully redundant, secure operations center, Business Vitals provides information security and professional services to companies in the financial, retail, legal, manufacturing and healthcare industries.