Business Vitals Delivers IT Managed Security Services to Long’s Drugs

Growing pharmacy chain assured of 99.999% data center and IT service delivery & accessibility

COLUMBIA, S.C., May 09, 2011 -- Long’s Drugs is a trusted healthcare partner for people across South Carolina, North Carolina, and Georgia who rely upon them for prescriptions and medical supplies and equipment. Now Long’s Drugs and the thousands who rely on this family-owned pharmacy chain have a new partner, information technology (IT) security specialist Business Vitals.

Long’s Drugs selected Business Vitals, which provides managed IT security and professional IT services to companies and organizations across the country, as its preferred IT partner. As such, Business Vitals ensures Long’s Drugs’ IT systems, applications, network, website, and email are fully functional and available.

Long’s Drugs will be among the first clients hosted at Business Vitals’ new Tier IV data center in Columbia, SC. The 5,000-square-foot high-tech facility, which opened in January 2011, is a one of a kind, fully redundant green data center and one of only a handful in the Southeast to deliver virtually 100% uptime. Typical data centers offer 99.9% uptime, meaning their systems experience over 500 minutes—nearly nine hours—of downtime annually. “Five-nine” centers like Business Vitals’ average less than five minutes of downtime annually.

According to Long’s Drugs President Ken Long, Business Vitals’ ability to deliver reliable and customer-oriented performance was the deciding factor in their selection. “Long’s is known as a problem-solving pharmacy; we’re here for our customers when they need us whether in person and on-line. So it’s imperative that our email, website and applications be available 24/7 to enable our staff to help our customers. Business Vitals makes sure Long’s Drugs and Home Medical Equipment is accessible to our customers and that our customers’ data is safe and secure,” he said.

In addition to hosting Long’s Drugs applications and email, Business Vitals also monitors and manages the company’s network and business continuity capability. Other business-critical functions such as disaster prevention and recovery services are provided to protect Long’s Drugs from natural and man-made disasters.

About Long’s Drugs
Founded in 1951 by Dr. Gene Long, Long's Drugs was created to be a family-oriented environment that fulfilled the needs of its community. Today, a second generation Long, Kenneth Long, maintains the company's traditions of providing excellent customer service and value. With 16 locations in South Carolina, North Carolina, and Georgia and a robust, interactive website that allows customers 24/7 access to Longs, the pharmacy chain is the doorway to total health. Visit

About Business Vitals
Founded in 2001, Business Vitals is a fast-growing national provider of information technology (IT) security and professional services that enable clients to focus on core business issues, reduce risk, lower costs, and make them predictable by outsourcing the management of select IT operations, infrastructure and systems. Through its fully redundant and secure operations center, Business Vitals provides IT security and professional services to companies in the financial, retail, legal, engineering, manufacturing, and healthcare industries as well as universities and government agencies. In 2010, ranked Business Vitals 39 among the Top 100 Managed Services Providers in the nation ( As a SAS70 Type II tested operation, Business Vitals has over 6,500 IT devices under management, and supports clients in 35 States and 10 countries. Visit

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