Catalyst Telecom Unveils Avaya IP Office Configuration Tool

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Catalyst Telecom Unveils Avaya IP Office Configuration Tool; Exclusive Online
Service Makes it Easy to Build IP Office Solutions

Business Editors/High Tech Writers

GREENVILLE, S.C.--(BUSINESS WIRE)--July 29, 2002--Catalyst Telecom, a
value-added distributor of communications solutions including voice,
convergence and data equipment, has announced the addition of an online Avaya
IP Office Configuration Tool which will be available 24-hours a day, 7 days a
week for Catalyst solution providers at
The tool was developed by Catalyst's technical services team and is
exclusively available to Catalyst customers, allowing them to develop and
configure their own IP Office solutions in minutes. IP Office is a converged
communications solution from Avaya that is designed to help customers in the
small-to-medium business category take advantage of voice-over-IP technology.
Catalyst - a division of specialty technology distribution company ScanSource,
Inc. (Nasdaq: SCSC) - is one of the industry's leading distributors of
communications solutions from Avaya.
The configuration tool is designed to be convenient and easy to use.
Solution providers simply fill out a short needs analysis form outlining their
end user customer's IP Office needs, and the configurator builds the entire
system - including all necessary components and a price quote - in seconds.
Catalyst customers can also access the Catalyst technical support team for
assistance or with questions, plus link to a variety of Avaya-related
configuration tools.
"Catalyst's IP Office configurator gives our customers a lot of freedom -
the freedom to customize their own solutions and the freedom to spend time
focusing on building their businesses instead of configuring systems," said
Farrar Pittman, Vice President of Sales for Catalyst Telecom. "It allows us to
be more responsive to our customers' changing needs and to offer them enough
options to create solutions that are right for them. We're proud to be the
exclusive provider of this user-friendly tool."

About ScanSource, Inc.

ScanSource, Inc. is a leading distributor of specialty technology products,
providing both value-added distribution sales to technology resellers and
Internet-based fulfillment to manufacturers and others in specialty technology
markets. The Company has two distribution segments: one serving North America
from the Memphis distribution center, and an international segment currently
serving Latin America and Europe. The North American distribution segment
markets automatic data capture (ADC) and point-of-sale (POS) products through
its ScanSource sales unit, voice and data equipment through its Catalyst
Telecom sales team, and converged communications products through its Paracon
sales unit. A third segment, ChannelMax, is a leading provider of logistics,
e-fulfillment services and web storefronts.
The Company markets products from 62 technology manufacturers to over
12,000 value-added technology resellers and is committed to empowering them
with tools and services designed to help them grow. The Company has been named
one of the nation's 100 "Hot Growth Companies" by BusinessWeek magazine, and
has been included in several nationwide lists of top-performing companies
compiled by Fortune, Forbes, and BusinessWeek. ScanSource's stock is included
in the Russell 2000 Index. For more information, contact ScanSource, Inc., at 6
Logue Court, Greenville, SC 29615, or by phone at 864/288-2432. The toll-free
sales telephone number is 800/944-2432. Further information is available at the
ScanSource web site at, at the Catalyst Telecom website at, and at the Paracon website at


CONTACT: ScanSource, Inc., Greenville
Scott Davis, 800/944-2439, ext. 4742
[email protected]

SOURCE: ScanSource, Inc.

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