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Increasing Number of Nonprofits Opting for Hosted Solutions with Blackbaud OnDemand

Submitted by: John Warner on May 02, 2008 at 9:22 am Tagged with: Information Technology, Non-Profit, Software, Software as a Service Source: Blackbaud

Company opens new data center in Canada and enhances Atlanta hosting facility
Charleston, S.C. (May 1, 2008) – Blackbaud, Inc. (NASDAQ: BLKB), announced today that its
OnDemand hosting services group has achieved significant milestones since its introduction in late 2004.

In total, Blackbaud OnDemand hosts more than 1100 unique client applications of the company’s nine
software solutions with more than 500 organizations hosting The Raiser’s Edge®. Additionally, an
increasing number of organizations throughout the nonprofit sector selecting The Financial Edge™ and
Blackbaud® NetCommunity™ are turning to Blackbaud OnDemand’s services.

“By relying on Blackbaud OnDemand to manage their IT infrastructure, nonprofits can increase their focus on activities that support their core missions,” said Shaw Drummond, vice president and general manager of Blackbaud Interactive, the company’s Internet solutions and services division. “With Blackbaud OnDemand, nonprofits can be confident that their software applications are fully maintained, web accessible, up-to-date, and secure.”

Fifteen member organizations of the Georgia Public Library Accounting Alliance recently converted to The Financial Edge hosted application and an additional 16 members are in the process of converting. With this standardized platform, the Alliance aims to improve accessibility and remote access and ease the burden experienced by member organizations with limited IT resources that had been challenged with
effectively managing their former systems.

“I have worked extensively with the OnDemand team, and the transition for the Alliance members to a
hosted environment was effortless,” said Patty Alligood of Alligood & Associates who works with the
Alliance. “If a nonprofit does not wish to invest in a costly IT department—in both in staff and equipment— I highly recommend this hosting solution. It has been a pleasure working with the Blackbaud OnDemand team and I look forward to our continuing relationship.”

Steve Schaefer, project manager for the Alliance, adds, “Blackbaud OnDemand provides the accessibility
that is critical to many of our small libraries that would not have the ability to self-host.”
Blackbaud OnDemand allows organizations of all sizes to access applications over the web anytime and
from anywhere. With reliable service, nonprofits that choose to outsource the infrastructure investment
can still have full functionality of Blackbaud applications. Blackbaud OnDemand’s experienced
management team provides 24/7 support, a reliable business continuity plan, and ensures that systems
are always maintained and running properly. Blackbaud OnDemand will serve as the foundation for
Blackbaud’s next generation of solutions.

In response to a strong demand from its Canada-based customers, the company also announced that it is
expanding its hosting operations to include a new world-class data center in Vancouver, British Columbia.

Investments have also been made to enhance the company’s existing data centers in Atlanta;
Cambridge, Mass.; and Indianapolis.

Blackbaud OnDemand’s full-service hosting solution will now provide the following benefits both in the
Pacific and Eastern time zones:
• Security – with enterprise-class IT standards and 24/7/365 system monitoring
• Remote Access – allowing users to access Blackbaud software with a web browser
• Reliability – with a commitment to 99.9 percent availability and scheduled maintenance