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NuVox Communications Responds to Providers Abandoning Customers

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NuVox Communications Responds to Providers Abandoning Customers with Fast Track
Program for Businesses with a Need
for Speedy Transition of Telecom Services

St. Louis, MO (December 20, 2001) -NuVox Communications, a rapidly growing
provider of integrated local, long distance, Internet, and data communications
services, stated that its Fast Track program provides businesses an attractive
option to avoid service interruption when their current service provider shifts
its business focus, abandons the market, or stops providing service altogether.
NuVox developed its Fast Track program to assist businesses in danger of losing
service due to the financial difficulties affecting their current telecom
provider.

During 2001, a number of companies have announced that they are shutting down,
curtailing operations, or seeking reorganization under bankruptcy laws. NuVox's
Fast Track has helped customers of providers such as Teligent, Rhythms,
WorkNet, BroadRiver, and others lessen or avoid the impact of these significant
changes.

"Businesses around the country, particularly small and medium-sized businesses,
are facing the loss of telecommunications services because their providers are
changing business plans, eliminating products or markets, or going out of
business completely," said NuVox Senior Vice President of Sales and Marketing
Mike Morey. "As a stable, growing provider, we are making our Fast Track
program available to help customers quickly transition their communications
services to NuVox where they can take full advantage of our comprehensive suite
of voice, data, and Internet services."

Customers abandoned by their existing service providers are looking for
convenience and speed of service delivery. The NuVox Fast Track program is
built around both of these critical customer requirements. Often, the window
for moving to a new provider is small, and these customers must work with a new
service provider dedicated to ensuring the easiest and quickest service
transition. By using processes and procedures unique to its Fast Track program,
the company helps customers minimize or eliminate any possible service
interruption as they move voice and data communication services to NuVox.

"The Fast Track name truly represents the intent of this program," Morey said.
"It fits perfectly. We are prepared to respond quickly to a customer's need
for information about what NuVox can provide, and we follow this with a focused
effort that ensures that each Fast Track order is a top installation priority.
In these situations, customers need to select a communications provider who can
deliver the services needed, and importantly, deliver them on time. The Fast
Track program provides a critical solution to customers in need."

To get on the Fast Track, businesses work with NuVox's highly qualified
technical consultants and account executives to conduct a complete analysis of
their current and anticipated telecommunications needs. This helps customers
choose from NuVox's wide range of a la carte or bundled services and get
exactly what is needed to meet current communications needs and establish a
foundation for future growth. Installation is moved forward quickly so the
customer can begin using all services as soon as possible.

"Customers want to get connected to new service quickly, and it's even more
urgent in these situations," said NuVox Senior Vice President for Operations,
Planning and Engineering Paul Pitts. "Our Service Delivery and Sales Support
teams have streamlined processes to a best-in-class status so that we can get
these Fast Track customers on our service quickly and efficiently.

"There are other benefits for our Fast Track customers," Pitts said. "One is
NuVox's around-the-clock customer care so there is always someone they can talk
to regarding any service-related issue. Also, we monitor our network 24X7 to
ensure full network reliability."

In addition to the faster turnaround for service and customer care, the Fast
Track program features attractive term discounts, special installation rates,
and satisfaction guarantees that maximize for the customer the value of these
NuVox services.

Customers may learn more about the Fast Track program and access local office
contact information at www.nuvox.com. By completing an online form, customers
may also request that a local sales representative contact them to discuss this
program and their options in more detail.

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About NuVox Communications
NuVox Communications is a rapidly growing, facilities-based integrated
communications provider serving 30 markets in 13 states. NuVox offers
businesses and other end-users advanced integrated voice, data, and Internet
products and services. The Company provides dedicated high-speed Internet
access; Web page design, development, and hosting; "traditional" local and long
distance telephone services; and unified voice, e-mail, and fax messaging as
well as advanced data services. NuVox's growing product portfolio also includes
WAN management, audioconferencing, and remote access. NuVox is privately held,
and its headquarters are located at 16090 Swingley Ridge Road, Suite 500, in
Chesterfield, MO 63017. The NuVox Communications Web site URL is www.nuvox.com.

Contact: Myron Hosea, Manager of Public Relations, NuVox Communications
864-331-8073 or mhosea@nuvox.com